Warehouse Management System Modernization

Discover how Maxima Consulting utilized its Global Delivery Model to support a US logistics company in its Warehouse Management System modernization, cloud migration, and quality assurance.

Previous Situation

Quiet Platforms started working with Maxima Consulting in 2020. This logistics company wanted to build a team that would be responsible for the modernization of their Warehouse Management System. The system was based on legacy technology and needed to be upgraded to support the organization's growth. The software in place treated every warehouse like a separate entity, even though all data was centralized on a local server.

All these issues had a negative impact on daily operations and customer experience. Quiet Logistics indeed needed a team that would take care of the project's architecture, development, and quality assurance. This team had to be self-standing, know how to take ownership, and work to become a part of the client's organization.

Growth Plans

To prepare for future growth, Quiet Platforms had to embrace the cloud and upgrade the Warehouse Management System. The greater part of their WMS was developed in an older version of .NET, so it had to be modernized. With the upgrade to a newer version, the company could take advantage of technologies like containerization, Docker, and Kubernetes in their migration to the cloud.

The company started to look for a partner who would be incredibly hands-on with the project. An IT vendor that would not only bring in developers but also analyze the architecture to rebuild the whole system and act as a partner.

Successful Approach

Shortage in local talent experienced with niche technologies compelled us to utilize the Global Delivery Model. Maxima Consulting operates on three different continents, which helped us find the right people for the job. We quickly onboarded a couple of developers in the US and proved that we could deliver on the requirements. When Quiet Logistics communicated their software testing needs, we encouraged them to assemble a nearshore team in Poland to ensure high quality while staying within the budget.

Our team focused on hiring experts who would understand the company and its requirements. Moreover, the new team had to proactively seek out things that might be improved. Everyone had to take a foresighted approach and suggest improvements. Our people needed experience in legacy technology and patience to be part of a huge transformation. Once we got the software development team up and running, the client decided to expand further into architecture, security, and more.

Results

Over the course of the next few months, we set up the foundation and laid down the groundwork for the architecture, testing, development, and everything in between. Thanks to the team's hard work, we got the opportunity to work on iOS development and upgrade the WMS. Today, we are responsible for the whole Software Development Life Cycle (SDLC).

The team managed to put processes and procedures in place, identified issues successfully, and made sure the same problems won’t come up again in the future. Thanks to their understanding of business and commendable work ethics, they completely reworked the way things get done. The project started with just one person in the US, but Quiet Logistics received the attention our Tier 1 clients typically get. Currently, we've got multiple teams working on their projects. The client is entirely aware of the advantages of a global workforce and will leverage this model again in the coming years.