Application maintenance and support: Protecting the integrity of your business-critical software

Ensure your core applications remain stable, secure, and ready to grow with your business. Maxima Consulting provides the specialized oversight needed to manage technical debt and prevent operational disruptions. Our approach allows your internal teams to focus on innovation while we safeguard your existing software investments.

99.99%
system availability.
We prioritize the continuous performance of your applications through proactive health checks and rapid response protocols.
35%
reduction in support costs.
Achieve significant savings by optimizing resource allocation and automating routine maintenance tasks.
24/7/365
global monitoring.
Our international delivery centers in Poland and India provide constant oversight for your most sensitive workloads.
The enterprise resilience layer 

A strategic approach to support

You can not simply fix errors as they arise; you need a comprehensive system for software stability. Our Infrastructure Assurance Framework (IAF) serves as the "glue" for your technical environment, filling gaps that standard support models often overlook.

Standardized environment blueprints

Eliminate the risk of configuration errors by ensuring your software runs on identical, stable environments across all regions.

Security and compliance shield

Manage sensitive access keys and data security using banking-grade encryption, ensuring your applications remain compliant.

Unified operational visibility

A single, clear view of your entire software estate. Ensuring that potential issues are identified and resolved before they impact users.

Verified integration library

We utilize a library of over 200 pre-approved software templates to accelerate deployments and prevent the introduction of unsafe code.

De-risk your application management strategy

Schedule a session with our application advisors. We will review your current setup and provide a clear roadmap for long-term reliability and cost control.

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Bridge the gap between legacy and cloud-native

Digital transformation often stalls due to unforeseen architectural "holes." To avoid such issues, we created Cloud Orbit, a modular platform engineering solution for all infrastructure-related problems. 

Cloud Orbit uses open-source templates to plug these architectural gaps and accelerate high-stakes projects. Combined with our Infrastructure Assurance Framework (IAF), it ensures that your migration is not just fast, but follows a standardized, high-integrity blueprint.

When to use professional maintenance and support services?

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Ensuring the continuous performance of your software systems takes too much of your internal teams’ time 

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You need IT incidents to be resolved quickly to maintain high systems availability for your customers or employees

Your organization requires encountered issues to be thoroughly and professionally documented to implement adequate improvements

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Your business relies on critical databases and applications that need 24/7/365 support to minimize downtime and incident response time

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Only a dedicated team is capable of regular maintenance at the scale you require

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Improving user experience calls for continuous maintenance that addresses usability issues as soon as they arise

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Maintaining the security of your data and compliance with relevant regulations is a priority for your organization

By leveraging proactive maintenance to prevent major disruptions, you aim to reduce operational costs linked to downtime and security breaches

Maxima Consulting is Akamai's Cloud Compute Services Partner of the Year

Case study: A decade of flawless application support

Client
A decade of flawless application support.

Challenge
The client’s previous vendor was unable to meet the strict uptime and documentation requirements for their critical database applications.

Solution
Maxima deployed a dedicated support team across our international hubs. This team provided constant oversight and proactive maintenance for their most essential infrastructure.

Outcome
We have maintained these business-critical applications for over ten years with zero major outages and perfect 24/7/365 availability.

Read more case studies
The enterprise resilience layer

GBS Poland and GCC India

A specialized hub-and-spoke model for the enterprise maximizes your capital efficiency and technical scale by leveraging our specialized global hubs.

Our nerve center for operational excellence: driving governance, modernization, and standardized infrastructure planning.

Our specialized engineering engine focused on deep technical scale for cloud, platform, and AI capabilities.

ENJOY OUR TECHNOLOGY AND BUSINESS INSIGHTS

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discover our process

How does collaborating with Maxima look like?

1

First contact

After you send us an email, our team goes through all the information and gets back to you in 1-2 business days. Later on, our Client Partner will schedule a meeting with you to learn more about the project and deliverables.

2

Meeting with the team

We schedule meetings with various stakeholders to learn about the things you want to achieve. Our consultants take part in them to create a plan and proposal for you. At this stage we make sure we can help you get what you're looking for.

3

RFP (Request for proposal)

After all meetings we can create a proposal for you in which we outline all the deliverables, the team structure, rate card and things that can be improved. You get acquainted with the way we work and the things you can expect once we start working on the project.

4

Start work

Once all documents are signed and the legal team confirms that everything has been taken care of the teams can start working on the project. Our talent management team takes care of finding the best experts for you and we work closely with consultants to make sure you get value from day one.

5

Meetings & improvements

Along the project we schedule regular meetings with Client Experience team. You work with a dedicated manager who is there to make sure you get the service you were looking for. Whenever there is something to improve they will take care of that.

6

Development & evaluation

Throughout the project we will meet to evaluate the progress. If everything is going well and you're happy then we'll keep on moving. If the project isn't going according to plan we'll add resources  to speed up the work.

7

Maintenance & support

A project is never finished. After the development is done we come up with a maintenance proposal where we make sure the system works as it's intended. On top of that during the maintenance we look for improvements to future proof your organization.

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Drawing of two confident, smiling consultants writing notes and showing a checklist
1. First contact

After you send us an email, our team goes through all the information and gets back to you in 1-2 business days. Later on, our Client Partner will schedule a meeting with you to learn more about the project and deliverables.

2. Meeting with the Team

We schedule meetings with various stakeholders to learn about the things you want to achieve. Our consultants take part in them to create a plan and proposal for you. At this stage we make sure we can help you get what you're looking for.

3. Request for proposal

After all meetings we can create a proposal for you in which we outline all the deliverables, the team structure, rate card and things that can be improved. You get acquainted with the way we work and the things you can expect once we start working on the project.

4. Start work

Once all documents are signed and the legal team confirms that everything has been taken care of the teams can start working on the project. Our talent management team takes care of finding the best experts for you and we work closely with consultants to make sure you get value from day one.

5. Meetings & improvements

Along the project we schedule regular meetings with Client Experience team. You work with a dedicated manager who is there to make sure you get the service you were looking for. Whenever there is something to improve they will take care of that.

6. Development & evaluation

Throughout the project we will meet to evaluate the progress. If everything is going well and you're happy then we'll keep on moving. If the project isn't going according to plan we'll add resources  to speed up the work.

7. Maintenance & support

A project is never finished. After the development is done we come up with a maintenance proposal where we make sure the system works as it's intended. On top of that during the maintenance we look for improvements to future proof your organization.

Our consultants have an excellent track record in 24/7/365 maintenance and support solutions. Located on three continents and equipped with superior skills and expertise, our M&S experts offer both improved performance and cost reduction. Team up with Maxima Consulting to work with skilled problem-solvers and bring your IT solutions to excellent shape.

Technology experts working in an open-space office

Make your maintenance & support flexible and dependable

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Enjoy your software’s improved performance with a variety of improvements that a suitable maintenance program brings.

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Stay up-to-date and improve cybersecurity with regular upgrades and strategic custom modifications.

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Retain the quality of your IT solutions with timely bug-fixing services and advanced protection against common usability issues.

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Reduce overall IT costs and ensure good value for money by utilizing our consultant’s expert advice.

get in touch

Ready to replace software uncertainty with long-term stability?

Partner with Maxima Consulting to simplify the management of your complex systems. Our application maintenance and support services are designed to deliver clear results and total peace of mind for your leadership team.
Use the form or contact us directly at hello@maximaconsulting.com
What happens after you message us?
Our consultants from your country will analyze your message and schedule a call to learn more about the challenges you face.
What happens after the initial meeting?
Our industry experts analyze your business goals and potential challenges in order to build a customized, future-proof solution.
What’s next?
Our consultants start working on your project, and a dedicated account manager serves as your point of contact and supervises the delivery on our end.
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