About us
About us
About Us
Go to the main about us page
CSR
Learn about our story and our mission statement.
Diversity & Inclusion
Learn more about Maxima's values.
Services
IT Consulting Services
IT Recruitment
Best-in-Class IT recruitment services
Staff Augmentation
Staff Augmentation tailored to your needs
Fixed Price Contracts
No surprises with Fixed-Price contracts
Build-Operate-Transfer
Flexible Build-Operate-Transfer projects
Managed Services
Infrastructure
Better IT Infrastructure is possible
Quality Assurance
Software Testing that makes a difference
Maintenance & Support
Professional support for your software
SRE-as-a-Service
Site Reliability Engineering made easy
Digital Solutions
AppZ
Accelerate your digital transformation
Cloud
Utilize the cloud to your profit
Information Risk Management
Get comprehensive support from our experts
Automation
Get expert support in all kinds of automation
All services
Industries
Banking & Finance
Trusted advisors to financial organizations
Insurance
Technology consultants with InsurTech expertise
Transport and Logistics
IT experts for your supply chain
Energy & Utilities
Tech professionals who build smart solutions
All industries
Careers
Careers Portal
See our open positions
Employee Stories
See what employees say
Life at Maxima
Maxima from the inside
Go to main careers page
Careers
Partnerships
Newsroom
contact us
BACK
Articles about
Maintenance & Support
Maintenance & Support
How to Handle P1 INC, Major Issues (MI) and SLA-based Issues
Learn how to utilize a priority matrix to determine incidents' appropriate impact and urgency.
Maxima Consulting
November 24, 2021
